Box office

The Amsterdam Music Theatre box office

Visiting address
Amstel 3
1011 PN Amsterdam

Postal address
P.O. Box 16474
1001 RN Amsterdam

Telephone: +31(0)20 - 6 255 455

Opening times 
Monday through Friday: midday - 6pm (or until curtain-up)
Saturday, Sunday and public holidays: midday - 3pm (or until curtain-up)
the box-office is closed on Sundays and public holidays when there are no performances

When can you buy tickets?
Tickets for all performances by De Nederlandse Opera are on sale three months before the premiere of a series of performances. Ticket sales for the first three productions by De Nederlandse Opera for season 2011-2012 started on 10 June 2011. Tickets for performances by the Dutch National Ballet and The Amsterdam Music Theatre  for season 2011-2012 are on sale since 1 June 2011.

Convenient payment at the box office
You can pay at the box office in cash (Euros), or by credit card (Visa, MasterCard and American Express), switch card or ‘chipknip’. You can also use a ‘Theater & Concertbon’, a ‘Cultuurkaart’ and gift vouchers for De Nederlandse Opera and the Dutch National Ballet.

Telephone bookings through the box office
During opening hours, you can book by phone on +31 (0)20 - 6 255 455 and pay by credit card (Visa, MasterCard or American Express). We will then send you your tickets as soon as possible. To cover administrative costs, there is a charge of € 2 per ticket, with a maximum of € 16 per booking (max. 8 tickets).

If you book by phone, you can also pay for your tickets and pick them up in person from the box office. You must do so within one week of making your telephone booking. If the booking is made less than one week before the performance date, the tickets must be picked up and paid for 45 minutes before curtain-up at the latest. If you do not pick up your tickets on time, the booking will be cancelled and the tickets will be offered to other people.

Other sales points
AUB Ticketshop, Leidseplein 26, Amsterdam
There is a surcharge on each ticket at this sales point.

Discounts
Discount cards must be produced at the entrance to the theatre. In principle, The Amsterdam Music Theatre accepts the CJP (young visitors’ culture card), 65+ (senior citizen card) and the Stadspas (card for low income groups). However, discount cards cannot be combined with other special offers.

Sold out?
For performances that are sold out, it is sometimes still possible to get one or two tickets through the stand-by system.
One hour before curtain-up, numbers are handed out at one of the two right-hand windows of the box office in the hall of The Amsterdam Music Theatre. Any tickets that have not been picked up half an hour before curtain-up are then sold to the holders of the numbers, with a maximum of two tickets per person.

No refunding
Tickets that have been paid for cannot be exchanged or refunded. However, it is possible to offer your tickets for sale through the exchange service, at your own risk.

Surtitles
Performances by De Nederlandse Opera are surtitled in Dutch. The surtitles can be viewed from seats in sections 1 – 3, 5 and 7.

Children
If you are bringing small children to The Amsterdam Music Theatre, you can pick up a free cushion from the cloakroom, so that they can see the performance better.

General Terms and Conditions for Visitors
The Amsterdam Music Theatre applies the General Terms and Conditions for Visitors as drawn up by the VSCD (Dutch Association of Theatres and Concerthalls) and filed at the Office of the Amsterdam District Court, under number 268/2002.

You can read the General Terms and Conditions for Visitors here.